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Working hours: Mon-Fri from 10:00 AM to 10:00 PM (UTC+3), Sat-Sun flexible schedule.

Working hours: Mon-Fri from 10:00 AM to 10:00 PM (UTC+3), Sat-Sun flexible schedule.

AML/KYC

Upon receiving title tokens where the user’s transaction has a risk of over 50% in AML checks or is associated with the following platforms:

– Darknet Service
– Darkmarket
– Scam
– Stolen
– Mixer
– Fraudulent Exchange
– Illegal Service
– Ransom
– Gambling
– Sanctions
– Enforcement Action

The Service Provider requires additional information about the user. The administration reserves the right to request the KYC (Know Your Customer) identification procedure: a video selfie with the passport/ID card in hand (with readable details: document series and number, full name, date of issue), and uninterruptedly demonstrate the wallet/account from which the transaction was sent (with readable details: date and time, amount, and recipient address). After successful verification, the funds will be returned to the sender’s address according to the rules.

Before the exchange, you can independently perform an AML check of your wallet using an independent service.